Refund policy
Return & Refund Policy – Lemura Bags
At Lemura Bags, we want you to love your purchase. If you're not satisfied, we’re here to help.
Returns
- You can request a return within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with packaging.
Non-returnable items
- Used or damaged products
- Items without original packaging
Refunds
- Once we receive and inspect the product, we will notify you.
- If approved, your refund will be processed within 5–7 business days.
- Refunds will be credited to your original payment method.
Return Shipping
- Customers are responsible for return shipping charges unless the item is defective.
Damaged or Wrong Product
- If you receive a defective or incorrect item, contact us within 48 hours with photos.
📩 Contact: palakbhuria56@gmail.com